Who Has Really Mastered What
Skills exist on paper — what remains unknown is who has truly mastered them in the field. The Multi-skills Matrix makes the reality of mastery levels visible, by employee, by role, by activity, so that every decision is based on what is actually happening.
Know Who Has Truly Mastered the Core Practices
Organisations have frameworks, training, validations. What is missing is a view of genuine mastery in real work situations. The Multi-skills Matrix provides a view by employee, by role, by activity.
- +Visualise mastery levels by employee and by role
- +Identify gaps between expected and actual levels
- +Access a reliable, real-time view to inform decisions
Manage Your Teams Based on What They Have Truly Mastered
No more decisions made in the dark or after the fact. The Multi-skills Matrix provides the field-level view that was missing — in real time, by employee, by activity.
What our clients say
From Defined Skill to Observed Mastery, in 4 Steps
Structure Skills Around Activities
Skills are defined on the basis of roles, activities and core professional practices to reflect operational reality.
Define Expected Levels by Role
Each role is associated with expected levels to clarify mastery objectives and structure progression.
Observe and Validate in Real Situations
Validations are based on field observations so that authorisations are kept up to date on the basis of what is actually happening in the activity.
Track and Adjust Continuously
Levels are updated continuously. Gaps surface automatically in Smartboard to manage progress without waiting for a quarterly report.
Use cases designed for your context
AFEST
Formalise your AFEST programmes and access OPCO funding. Klara tracks hours completed, formalises practice sessions and produces the documentation required for your submissions — for fully compliant field-based training.
Tutoring & Mentorship
Give mentoring a structured, traceable framework. Klara equips the mentor-learner relationship, formalises the stages of knowledge transfer and validates skills acquired in the field — so that critical expertise is passed on without being lost.
Certifications Management
Track in real time who holds which authorisation, for what, and until when. Klara cross-references authorisations and mastery levels to identify risks, anticipate deadlines and maintain compliance — without adding burden to your teams.
Sales Animation
Drive the skills development of your sales teams from the field. Klara structures sales practices, tracks mastery levels by employee and, via Smartboard, cross-references skills and sales results in a unified view — to manage, coach and decide.
A Shared View of What Every Employee Has Truly Mastered
Mastery levels are structured by function and by role, observed in the field and validated by the mentor or manager. Skills are no longer assumed — they are visible, objective and shared between all stakeholders, across all sites.
Authorisation Gaps Identified Before They Disrupt Operations
Critical gaps surface automatically from the matrix. Managers identify who can intervene, on what, at what level of mastery, and anticipate renewals before they become urgent.
Multi-site Management Built on Real Data
With over 100,000 skills validated and 91% of managers active, Safran manages the reality of skills across the group on the basis of what is genuinely mastered in the field.
