What People Know and How They Do It Must Be Passed On
In most organisations, critical expertise is passed on verbally, dependent on whoever happens to be around. When the mentor leaves, part of the knowledge leaves with them. Klara structures this transfer so that the practices that make a real difference in the field become shared capital.
Structure Knowledge Transfer at the Heart of the Activity
By structuring mentoring around core professional practices, standards become consistent from one site to another. Execution gaps narrow. What was once done locally becomes reproducible at scale.
Co-ordinate Oversight in Multi-Stakeholder Environments
Mentors, experts and managers — each intervening within their own remit, at the right moment, without confusion or duplication. Oversight is precise, reliable and shared. Those responsible can see the gaps and act swiftly.
Track Progress Directly from the Field
Progress is built within the activity, not outside it. Site directors draw on field observations and mastery validations to decide where to step in, prioritise their actions, and do so in real time.
At Carrefour Banque, new starters reach full autonomy twice as fast, with a structured programme from day one, traceable validations at every stage, and a mentor who knows exactly where each learner stands.
At Safran, over 100,000 skills validated across the group — each validation anchored in a real work situation, shared between the learner, the mentor and the manager, across industrial sites with critical performance requirements.
How It Works
Structure Programmes Around Core Professional Practices
Skills are defined on the basis of real activities, with clear levels that allow everyone to know precisely how to progress. The Multi-skills Matrix lets you visualise who has mastered what and where the gaps that need addressing most urgently lie.
Organise Oversight With the Right Stakeholders
Oversight is distributed between mentors, experts and managers, each stepping in within their own remit at the right moment, without confusion or duplication. Training Booklets formalise each stage and record validations for every stakeholder.
Track and Manage Progress Within the Activity
Progress is monitored continuously from the platform via Smartboard, which uses AI to generate a consolidated view of each employee's and each site's advances and gaps. Managers adjust their actions on the basis of real field observations.
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What makes the difference
Multi-skills Matrices
Visualise who has mastered what, identify concrete gaps and make decisions grounded in the reality of field-level skills.
Smartboard
Generate AI-powered, personalised dashboards in a few clicks — tailored to every profile.
Training Booklets
Formalise programmes, track validations and embed skills development in employees' day-to-day work.
What our clients say
Your Critical Expertise Deserves to Be Passed On
Implement mentoring that is structured, traceable and actively managed. Give your mentors and managers the tools to ensure every knowledge transfer rests on solid foundations — and that the practices that make a real difference remain within the organisation.