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Articles : Learning

105 articles found

Local Performance: Structuring Know-How Within Teams

Local Performance: Structuring Know-How Within Teams

Team turnover, loss of know-how, gaps between sites: how to structure the transfer of practices to secure local performance.

26 May 2026
Industrial Productivity: Technical Skills, an Underestimated Factor

Industrial Productivity: Technical Skills, an Underestimated Factor

WEF, takt time, skills matrix: why technical proficiency is an underestimated factor in industrial productivity.

12 May 2026
Banking & Insurance: Training Commercial Teams Across a Network

Banking & Insurance: Training Commercial Teams Across a Network

Regulatory training, commercial KPIs, the role of managers: how to structure an effective training programme for commercial teams in banking and insurance networks.

5 May 2026
AI Skills: Integrating Artificial Intelligence Without Creating Organisational Debt

AI Skills: Integrating Artificial Intelligence Without Creating Organisational Debt

INSEE, CSA: key figures and methods for integrating AI without creating organisational debt or breaking with existing practices.

21 April 2026
Short-Format Training on High-Pressure Sites: Upskilling Without Halting Production

Short-Format Training on High-Pressure Sites: Upskilling Without Halting Production

Modular learning, AFEST, on-the-ground metrics: how to roll out short-format training on high-pressure sites without disrupting operations.

7 April 2026
Branch Manager in a Regulated Sector: Accountability

Branch Manager in a Regulated Sector: Accountability

Documented decision-making, autonomy thresholds, decision-making rituals: how branch managers structure their accountability in regulated environments to guarantee reliability and compliance.

31 March 2026
Staff Turnover: Securing Technical Skills

Staff Turnover: Securing Technical Skills

APEC 2024, 15% turnover: why staff turnover weakens technical skills and how to identify, structure and durably secure them.

17 March 2026
Knowledge Transfer: Fewer Errors in the Field

Knowledge Transfer: Fewer Errors in the Field

Tacit knowledge, tutoring, feedback loops and digitalisation: how to structure knowledge transfer to reduce errors in the field.

10 March 2026
Training and Non-Compliance Risk: A Lasting Lever

Training and Non-Compliance Risk: A Lasting Lever

CNIL 2024, professional gestures, critical skills: how training durably reduces the risks of non-compliance, beyond procedures and certificates.

3 March 2026
Change Management: Accelerating Transformation in the Field

Change Management: Accelerating Transformation in the Field

Lewin, ADKAR, critical skills, management rituals: how to steer change management without losing the field, at every scale.

24 February 2026
Skills Transfer in Service Sector Roles

Skills Transfer in Service Sector Roles

Tacit know-how, Art. L.6321-1, NOTRe Act: why skills transfer is an operational risk in service roles and how to structure it durably.

17 February 2026
Regulatory Compliance: A Field Performance Lever

Regulatory Compliance: A Field Performance Lever

Audit, skills mapping, management posture: how to transform regulatory compliance into a foundation for operational reliability and collective performance.

3 February 2026
Agile Continuing Training: How-To and Methods

Agile Continuing Training: How-To and Methods

CPF, PDC, agile methods, soft skills: the tools and methods for structuring effective continuing training in agile organisations.

27 January 2026
Retail and Hospitality: Skills and Retention

Retail and Hospitality: Skills and Retention

520,000 difficult hires, Generation Z 18 months, +2.5% revenue: how to develop professional know-how and strengthen skills development in retail and hospitality.

20 January 2026
Frontline Skills Development: Safety and Productivity

Frontline Skills Development: Safety and Productivity

Morgan Philips 2025, 75% of French workers, training KPIs: how to structure a skills development plan to secure professional actions and frontline performance.

13 January 2026
Critical Skills: L&D Priority in Regulated Sectors

Critical Skills: L&D Priority in Regulated Sectors

The baby-boom effect, obsolescence, regulatory compliance: the challenges and methods for identifying and protecting critical skills in regulated sectors.

6 January 2026
AI and Training: Personalisation at Scale

AI and Training: Personalisation at Scale

Synergy Learning, WEF, Gallup, IBM, Rise Up: how AI personalises training pathways and manages skills in real time.

23 December 2025
The Field Integration Pairing: Pairing and Getting Up to Speed

The Field Integration Pairing: Pairing and Getting Up to Speed

IBM, Michelin, Zara, Glassdoor: case studies and key data for succeeding with the field integration pairing and accelerating skills development.

9 December 2025
Measuring Soft Skills: Methods, Tools and Challenges

Measuring Soft Skills: Methods, Tools and Challenges

HR Maps 67%, McKinsey +28%, Lefebvre Dalloz 2024: why and how to measure soft skills through Assessment Centres, 360° feedback and digital tools.

2 December 2025
Critical Skills: Identifying Knowledge at Risk of Disappearing

Critical Skills: Identifying Knowledge at Risk of Disappearing

€175bn (Korn Ferry), 63% (ANDRH), 70% (nuclear): methods and frameworks for identifying, assessing and transmitting critical skills before they are lost.

11 November 2025
Transmitting Field Knowledge: High-Impact Tools

Transmitting Field Knowledge: High-Impact Tools

Video, microlearning, platforms: the tools and key factors for digitalising the transmission of knowledge to frontline teams.

28 October 2025
Skills Harmonisation: The Challenges for Global HR

Skills Harmonisation: The Challenges for Global HR

Competency frameworks, HR data and cultural diversity: the keys to harmonising skills within international organisations.

14 October 2025
Predictive Analytics: Skills Management and AI

Predictive Analytics: Skills Management and AI

85% of 2030 roles don't yet exist, Deloitte, Gartner: concrete applications of predictive analytics for anticipating skills needs, structuring workforce planning and preparing for the future.

7 October 2025
Field Learning Communities: How to Structure Them

Field Learning Communities: How to Structure Them

Mentoring, learning circles, field pairings: the formats and methods for structuring effective learning communities in the field.

23 September 2025
Measuring the Impact of Training: Methods and Tools

Measuring the Impact of Training: Methods and Tools

Acquisition vs application, field observation, post-training indicators: the methods and tools for evaluating the real impact of a training pathway.

16 September 2025
Workplace Mentoring: Structuring Field-Based Support

Workplace Mentoring: Structuring Field-Based Support

Proximity mentor, tracking tools, digitalisation: how to structure a next-generation mentoring programme that is effective, measurable and suited to the field.

9 September 2025
Data and L&D: Proving the Strategic Value of Training

Data and L&D: Proving the Strategic Value of Training

Training ROI, L&D indicators, data storytelling and dashboards: how the L&D function can demonstrate its strategic value to the Executive Committee.

2 September 2025
Succeeding at Handover: Tools and Methods

Succeeding at Handover: Tools and Methods

Skills mapping, guides, checklists and monitoring: the tools and methods for achieving a successful handover and preserving intangible capital.

26 August 2025
Managers and KPIs: Steering Commercial Performance

Managers and KPIs: Steering Commercial Performance

Interpretation biases, useful KPIs, data culture: how to train managers to read and activate the right indicators for steering their commercial performance.

19 August 2025
Knowledge Management: Challenges and Methods

Knowledge Management: Challenges and Methods

Types of knowledge, stages and tools: how to structure knowledge management to preserve expertise and improve performance within organisations.

12 August 2025
Predictive Analytics: Definition, Challenges and Applications

Predictive Analytics: Definition, Challenges and Applications

96% of organisations, weak signals, intelligent alerts: definition, models and applications of predictive analytics for steering skills development.

5 August 2025
The Manager's Role in Knowledge Transfer

The Manager's Role in Knowledge Transfer

DARES, Gallup, OKR method: the manager as knowledge transmitter, the barriers to overcome and concrete levers for structuring knowledge transfer within organisations.

22 July 2025
HR Indicators: Steering Skills Development

HR Indicators: Steering Skills Development

Turnover, TMTL, TTA, internal mobility: the structurally significant HR KPIs for steering skills development, with key statistics and best practices.

15 July 2025
Transmitting Field Knowledge: Challenges and Levers

Transmitting Field Knowledge: Challenges and Levers

54% of employees, DREETS, Edgar Dale: the challenges and concrete levers for capitalising on and transmitting informal knowledge in manufacturing and retail.

8 July 2025
Klara x Rise Up: Aligning Skills and Training

Klara x Rise Up: Aligning Skills and Training

Klara and Rise Up join forces to integrate training and skills management into a single ecosystem accessible to frontline teams.

26 June 2025
A Continuous Learning Culture: Challenges and Levers

A Continuous Learning Culture: Challenges and Levers

37% productivity gain, 92% more innovation: the measurable benefits and concrete steps for creating a continuous learning culture within your organisation.

24 June 2025
Field Collaboration: Mentors, Tutors and Learners

Field Collaboration: Mentors, Tutors and Learners

Mentoring, tutoring, communication tools and continuous training: the levers for strengthening collaboration between mentors, tutors and frontline teams.

10 June 2025
Professional Certifications: Targeted Skills Development

Professional Certifications: Targeted Skills Development

RNCP, CQP, CISSP, PHR: the types of professional certifications, their benefits for teams and how to choose wisely to structure skills development.

3 June 2025
Microlearning: Training Frontline Teams Effectively

Microlearning: Training Frontline Teams Effectively

ATAWAD, spaced repetition, formats and tools: why microlearning is the ideal method for developing the skills of frontline teams.

13 May 2025
Role Focus: The Key Hard Skills for Your Teams

Role Focus: The Key Hard Skills for Your Teams

Data analysis, AI, cloud, project management: the 5 priority technical hard skills for frontline teams and the levers for developing them.

6 May 2025
Managing With Data: Steering With Dashboards

Managing With Data: Steering With Dashboards

How to build an effective interactive dashboard, involve your teams and manage by data? A practical guide for managers and HR managers.

15 April 2025
Developing Hard Skills in Manufacturing and Logistics

Developing Hard Skills in Manufacturing and Logistics

Training, coaching, professional watch and practical projects: how to develop hard skills in the manufacturing and logistics sectors. A guide for L&D managers.

8 April 2025
Continuing Training: Develop Your Frontline Teams

Continuing Training: Develop Your Frontline Teams

Continuing training strengthens the skills of frontline teams: formats, tracking tools and concrete benefits for building an effective training plan.

1 April 2025
Knowledge Transfer in Manufacturing: 7 Key Steps

Knowledge Transfer in Manufacturing: 7 Key Steps

Skills transfer in manufacturing: 7 steps, digital tools and benefits to prepare your teams and guarantee operational performance.

25 March 2025
Feedback in Organisations: A Lever for Skills Development

Feedback in Organisations: A Lever for Skills Development

4 keys to constructive feedback and the benefits of a regular feedback culture for supporting the skills development of your frontline teams.

18 March 2025
Targeted Training Plans: Optimising Frontline Performance

Targeted Training Plans: Optimising Frontline Performance

How to build targeted training plans for your frontline teams? 5 steps, benefits and tools for steering skills development.

11 March 2025
Managing Frontline Skills: Automation and Data

Managing Frontline Skills: Automation and Data

How automation and data simplify the management of frontline skills: AI mapping, personalised plans and real-time visibility.

4 March 2025
Hard Skills and Soft Skills: Developing Competencies

Hard Skills and Soft Skills: Developing Competencies

Hard skills, soft skills, training and tracking: how to structure a skills development strategy that strengthens the performance of your teams.

25 February 2025
Centralised Skills Tracking: The Key to Management

Centralised Skills Tracking: The Key to Management

How to centralise skills tracking to steer your teams' development with method and reliable data? The complete guide.

18 February 2025
5 Key Metrics for Measuring the Impact of Training

5 Key Metrics for Measuring the Impact of Training

5 concrete KPIs for measuring the impact of your training programmes: enrolment, satisfaction, productivity, test results and ROI. The guide for L&D decision-makers.

11 February 2025
Frontline Training: Hard Skills and Performance

Frontline Training: Hard Skills and Performance

Frontline training and hard skills: how to develop the technical skills of your teams, strengthen their engagement and steer their progression.

4 February 2025
Machine Learning and Data: Challenges for Your Organisation

Machine Learning and Data: Challenges for Your Organisation

What is machine learning, how does it apply and how do you integrate it into your organisation? A clear guide for decision-makers and L&D teams.

28 January 2025
Professional Skills: Definition, Types and Development

Professional Skills: Definition, Types and Development

Professional skill: definition, difference from soft skills and levers for developing the expertise of your teams. The complete guide for managers and L&D teams.

21 January 2025
AI and Field Expertise: Developing Skills

AI and Field Expertise: Developing Skills

AI and field expertise: a concrete alliance for personalising training, anticipating skills needs and strengthening collective performance.

16 January 2025
Change Management: The Guide for Your Teams

Change Management: The Guide for Your Teams

How to support your teams through an organisational transformation? A 5-step method, key challenges and tools for successfully managing change.

14 January 2025
Learning Capsules: Definition, Creation and Tools

Learning Capsules: Definition, Creation and Tools

What is a learning capsule, how do you create one and which tools should you use? Definition, key steps and advice for training your teams effectively.

7 January 2025
Microlearning: Definition and Practical Application

Microlearning: Definition and Practical Application

Principles, effectiveness, implementation steps and tools: everything you need to know about microlearning to develop your teams' skills.

31 December 2024
Training Gamification: Principles, Tools and Examples

Training Gamification: Principles, Tools and Examples

Principles, tools (Kahoot!, Duolingo), Salesforce and McDonald's examples: how to integrate gamification into your training to improve engagement and retention.

24 December 2024
Machine Learning: Definition, Types and Applications

Machine Learning: Definition, Types and Applications

Supervised, unsupervised and reinforcement learning: everything you need to understand about machine learning, its components, applications and ethical challenges.

10 December 2024
AFEST in the Energy Industry: The Key Benefits

AFEST in the Energy Industry: The Key Benefits

AFEST and the energy sector: why this work-based training meets frontline requirements and how digital tools amplify its impact.

17 October 2024
Training Technical Experts in Energy: New Challenges

Training Technical Experts in Energy: New Challenges

AI, blockchain, regulations: the challenges of training technical experts in the energy sector and concrete approaches for addressing them.

17 October 2024
Soft Skills in Consulting: Challenges in 2025

Soft Skills in Consulting: Challenges in 2025

Oxford, Forbes France, DEI, recruitment: why soft skills have become indispensable in consulting firms and how to develop them.

17 October 2024
Manager Programme: Preparing Consultants for Leadership

Manager Programme: Preparing Consultants for Leadership

Soft skills, management rituals, dashboards: how a Manager Programme structures the transition from consultant to leader in a lasting and measurable way.

17 October 2024
Banking Onboarding: Optimising the Integration of New Talent

Banking Onboarding: Optimising the Integration of New Talent

GDPR, KYC, buddy systems, progressive onboarding: the steps and best practices for successfully integrating new recruits in the banking sector.

17 October 2024
Succession Planning: Anticipating and Securing the Future

Succession Planning: Anticipating and Securing the Future

Definition, key steps and benefits of succession planning for anticipating departures and ensuring organisational continuity.

8 October 2024
Neuromanagement: Revolutionising Team Management

Neuromanagement: Revolutionising Team Management

Neuroscience, cognitive performance, stress, decision-making: understanding neuromanagement and integrating it into management practices.

1 October 2024
Soft Skills: Definition, Examples and Importance

Soft Skills: Definition, Examples and Importance

Communication, leadership, time management: a definition of soft skills, key examples and reasons to invest in their development within organisations.

24 September 2024
Hard Skills: Definition and Development Strategies

Hard Skills: Definition and Development Strategies

Definition, examples, training, certifications and practical experience: the 4 levers for developing hard skills and integrating them with soft skills in the workplace.

30 July 2024
The Peter Principle: Understanding and Avoiding Incompetence

The Peter Principle: Understanding and Avoiding Incompetence

Promotions, skills, internal mobility: understanding the Peter Principle to structure effective promotions and avoid organisational pitfalls.

9 July 2024
AFEST Funding: All Available Schemes

AFEST Funding: All Available Schemes

Skills development plan, OPCO, CPF, Pro-A: all the schemes available for funding AFEST and optimising your training budget.

11 June 2024
Training KPIs in Organisations: Which Ones to Track?

Training KPIs in Organisations: Which Ones to Track?

Satisfaction, ROI, error rates: which KPIs to track for evaluating your training programmes and how to use this data to improve them.

4 June 2024
Skills Assessment: A Complete Guide to Making It a Success

Skills Assessment: A Complete Guide to Making It a Success

Purpose, 3 phases, CPF funding and post-assessment follow-up: everything you need to understand about the skills assessment to steer your career with method.

28 May 2024
Employee Training: A Performance Lever

Employee Training: A Performance Lever

+1% productivity, soft skills, technical training: discover how employee training improves performance and how to implement it effectively.

28 May 2024
The 7 Principles of Lean Management Explained

The 7 Principles of Lean Management Explained

Toyota origins, 7 types of waste, fundamental principles and implementation: understanding lean management to improve collective performance.

21 May 2024
Continuing Professional Development: The Keys to Your Career Growth

Continuing Professional Development: The Keys to Your Career Growth

VAE, training plans, post-training follow-up: everything you need to know about continuing professional development, its objectives and how to optimise its results.

14 May 2024
Training Action: Definition, Formats and Implementation

Training Action: Definition, Formats and Implementation

Law of 2018, mandatory training, LMS and pedagogical formats: everything you need to understand about training actions to design effective programmes.

7 May 2024
Identifying the Training Needs of Frontline Teams

Identifying the Training Needs of Frontline Teams

Observation, sector developments, managers, self-assessment: 4 levers for precisely identifying the training needs of frontline employees.

29 April 2024
AFEST Certification: Process, Reference Person and Duration

AFEST Certification: Process, Reference Person and Duration

AFEST certification, reference person training, flexible duration: everything needed to deploy a compliant AFEST and recognise skills within organisations.

29 March 2024
A Workplace Mentoring Policy: 6 Key Steps

A Workplace Mentoring Policy: 6 Key Steps

Objectives, needs analysis, mentor training, follow-up: 6 concrete steps for implementing an effective mentoring programme within organisations.

29 March 2024
The Training Plan: 6 Golden Rules for Success

The Training Plan: 6 Golden Rules for Success

Needs, budget, KPIs, pedagogical formats: 6 concrete rules for building an effective and engaging skills development plan.

22 March 2024
AFEST Specification Document: A Practical Guide and Legal Criteria

AFEST Specification Document: A Practical Guide and Legal Criteria

Definition, 6 elements of the specification document, legal conditions: everything needed to deploy AFEST in compliance and maximise its effectiveness within organisations.

20 March 2024
Training Completion Certificate: Definition and Employer Obligations

Training Completion Certificate: Definition and Employer Obligations

Court of Cassation ruling 2022, Qualiopi, difference from the certificate: everything employers need to know about the training completion certificate.

18 March 2024
Workplace Mentoring: Structure, Train and Succeed

Workplace Mentoring: Structure, Train and Succeed

Mentor, manager, development plan: 3 steps for structuring an effective mentoring programme and giving mentors the means to succeed.

15 March 2024
The Kirkpatrick Model: Evaluating the Impact of Your Training

The Kirkpatrick Model: Evaluating the Impact of Your Training

4 levels, ROE, AFEST: discover how the Kirkpatrick model makes it possible to evaluate the real impact of your professional training and steer your HR decisions.

15 March 2024
AFEST: Definition, How It Works and Implementation

AFEST: Definition, How It Works and Implementation

AFEST: understanding work-based training, its benefits, how it operates and the steps for putting it in place within organisations.

8 March 2024
Evaluation Indicators: Choosing and Monitoring the Right KPIs

Evaluation Indicators: Choosing and Monitoring the Right KPIs

KPIs, dashboards, types of indicators: how to define and analyse evaluation indicators to effectively steer projects and training programmes.

1 March 2024
The Training Record: Benefits and Digitalisation

The Training Record: Benefits and Digitalisation

What is an individual training record? Its advantages for employees, why to digitalise it and how to maintain it day-to-day.

23 February 2024
Evaluating Professional Training: Key Strategies

Evaluating Professional Training: Key Strategies

Law of 2014, Qualiopi, immediate and delayed evaluation: all the strategies for measuring the real impact of professional training and steering your HR decisions.

16 February 2024
Qualifications or Experience: What Matters Most in Recruitment?

Qualifications or Experience: What Matters Most in Recruitment?

Qualifications, experience, VAE, blended pathways: what really counts for recruiters in France. Data from OFEM, Ernst & Young and key insights.

12 February 2024
Talent Management: Why Choose Klara?

Talent Management: Why Choose Klara?

70% time saving, deployment in weeks, 10,000 users: what Klara concretely brings to HR teams and managers steering employee development.

29 January 2024
The Manager's Toolkit: 9 Practices for Driving Team Progress

The Manager's Toolkit: 9 Practices for Driving Team Progress

Delegating, developing skills, uniting a team: 9 concrete practices for managing with method and helping your employees progress.

5 December 2023
The Skills of Tomorrow: How to Identify and Anticipate Them

The Skills of Tomorrow: How to Identify and Anticipate Them

85% of 2030's jobs don't yet exist. Workforce planning, digital skills, emerging roles: how to identify and prepare for the competencies of tomorrow within organisations.

14 November 2023
The Dunning-Kruger Effect: Understanding and Acting in Management

The Dunning-Kruger Effect: Understanding and Acting in Management

Overconfidence, invisible blind spots, impact on the team: understanding the Dunning-Kruger effect to better support and develop your employees.

10 October 2023
Employee Engagement: 7 Reasons to Act

Employee Engagement: 7 Reasons to Act

Mentoring, co-development, high potentials: 7 concrete reasons to engage your employees in development programmes and measure their impact.

22 August 2023
ROTI: Measuring Return on Time Invested in Teams

ROTI: Measuring Return on Time Invested in Teams

What is ROTI? How do you use it to assess the real value of your meetings and training sessions? Definition, scale and practical implementation.

18 July 2023
Peer Learning: 4 Methods for Your Teams

Peer Learning: 4 Methods for Your Teams

The 70-20-10 model, peer learning, paired working: 4 methods for activating peer learning and strengthening skills within teams.

11 July 2023
Transferring Critical Knowledge: 3 Key Steps

Transferring Critical Knowledge: 3 Key Steps

The baby boomer wave, the robot revolution, mass departures: how do you preserve your teams' critical knowledge? Discover a 3-step practical method.

4 July 2023
Training Podcasts: The All-Terrain Format for Your Teams

Training Podcasts: The All-Terrain Format for Your Teams

Flexible, mobile-accessible and easy to produce: the podcast is establishing itself as an effective training format for frontline teams. Here's how to use it.

27 June 2023
The Workplace as the New School?

The Workplace as the New School?

80% of the knowledge required in 2030 is still unknown. Discover why workplace training has become a strategic lever and how to maximise its impact.

20 June 2023
Training 2.0: Pedagogical Revolution or Digital Overreach?

Training 2.0: Pedagogical Revolution or Digital Overreach?

Upskilling, adaptive learning, generative AI: Training 2.0 is reshaping learning practices. Challenges, risks and the outlook for Training 3.0.

13 June 2023
Employee Experience and HR Flexibility: Finding the Right Balance

Employee Experience and HR Flexibility: Finding the Right Balance

Remote working, frontline teams, distance learning: how HR finds the balance between flexibility and a positive employee experience.

30 May 2023
Reverse Mentoring: When Roles Are Reversed

Reverse Mentoring: When Roles Are Reversed

Discover how reverse mentoring inverts the roles between junior and senior employees to develop skills and strengthen team cohesion.

23 May 2023
The Kirkpatrick Model: Evaluating the Impact of Your Training Programmes Across Four Levels

The Kirkpatrick Model: Evaluating the Impact of Your Training Programmes Across Four Levels

The Kirkpatrick model structures training evaluation across 4 levels. Discover how it works, how it has evolved, and how to apply it in practice.

4 October 2022
Training Evaluation: Why This Essential Step Is So Frequently Neglected

Training Evaluation: Why This Essential Step Is So Frequently Neglected

Why is training evaluation so often overlooked? Phillips, Kirkpatrick and Kraiger shed light on the key issues and the obstacles to overcome.

5 July 2022
12 Steps to Building an Impactful Employee Questionnaire

12 Steps to Building an Impactful Employee Questionnaire

Building an effective employee questionnaire requires method and rigour. 12 key steps to reliable data and better-informed decisions.

17 May 2022